This is an English translation for convenience. The Swedish version is legally binding. Last updated: 5 June 2026

Standard agreements and terms of business

LM Layer & Mesh AB (Fiber Direkt) is a member of IT&Telekomföretagen and applies the industry's standard agreements in its customer relationships.

Why standard agreements?

IT&Telekomföretagen's standard agreements carry significant weight in Sweden and are often regarded as industry practice by Swedish courts. They give both parties clear, well-tested and predictable terms.

Standard agreements with GDPR provisions

When we, as the supplier, store or otherwise process personal data on behalf of a customer, where the customer is the data controller, we apply IT&Telekomföretagen's special data protection provisions together with the ordinary standard agreements.

How to access the agreements

Want to read the small print? Contact your contact person at our company or email team@fiberdirekt.se. We are happy to send the agreements in connection with a quote or contract negotiation, electronically or on paper.

Existing customers are contacted individually where necessary to update GDPR-related consents.

Terms of use for the website

By using this website, you accept the terms below. We may change them and recommend that you keep up to date. If any part of the terms should be invalid, this does not affect the remaining parts.

About the website and its content

LM Layer & Mesh AB (Fiber Direkt) owns this website and, unless otherwise stated, its content. The content may be used to obtain information. It may not be modified, copied, published, licensed, transferred or sold without our written consent.

Trademarks and copyright

Trademarks, distinctive marks, logos, texts, images and software on the website belong to Fiber Direkt or our subsidiaries unless otherwise stated, and are protected by intellectual property rights. Any use beyond what is set out in these terms is prohibited. Unauthorised use may lead to civil and criminal penalties, and we take the measures required to protect our rights.

Responsibility for information

We give no warranties, express or implied, for the content of the website, and cannot guarantee that the information is accurate or complete. We reserve the right to change the content at any time without prior notice.

We are not liable for any direct or indirect damage connected with the use of, or inability to use, the website or its content. This applies regardless of the basis of liability, and even if we have been informed of the risk of such damage.

Content and prices on the website are indicative and subject to change. A binding agreement arises only through a signed quote or a written order confirmation. Errors and changes excepted.

Links to other websites

The website may contain links to third-party websites. We are not responsible for their content, their reliability or how they handle privacy protection.

Privacy policy and GDPR

We process personal data in accordance with the EU General Data Protection Regulation (GDPR) and Swedish data protection legislation. We only process data that you have provided voluntarily, or that is collected via cookies as described in the section below.

What data we process and why

We use email addresses and mobile phone numbers to send operational information, outage alerts, information about planned maintenance, changes to terms and services, and e-invoices. We do not process personal data for any purpose other than delivering and administering our services.

Legal basis

Processing is carried out mainly to perform contracts with you or your employer, to meet legal obligations such as bookkeeping, and on the basis of legitimate interest for operational information and security. Statistics cookies are set only after you have given your consent.

How long we keep data

We keep the data for as long as the customer relationship continues and for as long as we are required to keep it by law.

Web analytics: self-hosted Matomo in Sweden

We use Matomo to understand how the website is used. Unlike Google Analytics, Matomo is run by us, at matomo.layermesh.se. All traffic statistics are stored on our own servers in Sweden, are never shared with third parties and are never transferred outside the EU/EEA.

Matomo is activated only if you have given your consent via the cookie banner. If you reject cookies, we do not collect any statistics about your visit.

Your rights under the GDPR

You always have the right to know what data we hold about you and how we handle it. You have the right to have inaccurate data corrected and may at any time ask us to erase your personal data from our systems.

You also have the right to restrict or object to our processing, to receive your data in a structured format (data portability) and to lodge a complaint with the Swedish Authority for Privacy Protection (IMY).

Contact us at gdpr@fiberdirekt.se, and we will handle your request.

Cookies

A cookie is a small text file that is stored in your browser when you visit a website. We use cookies to make the site work and to understand how our visitors use it. Before we set non-essential cookies, we ask for your consent via the cookie banner.

You can change your choice at any time by clearing your browser's cookies for fiberdirekt.se. If you withdraw your consent, we delete the cookies we set on the basis of that consent.